If you have any questions regarding shipping fees, or delays in receiving your order after reading the detail below, you can contact us between 9.00am and 5.30pm Monday-Friday by telephone: +44 (0)20 8955 2600, fax: +44 (0)20 8955 2601 or email: customerservices@vitabiotics.com



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Get in touch:
Let us know about your order within 14 days – just email customerservices@vitabiotics.com
or visit the Order History section of your account.

Post for free:
We’ll send you our freepost address so you don’t have to pay for postage.

Get your refund:
We’ll process your return as soon as we can
and send you an email when it’s all taken care of.

Changed your mind?
If you’re in the UK, you can change your mind about any online order
within seven working days of receiving it.

As long as your product is still sealed, it’s every bit as simple as our typical returns.
Just follow the process above within 7 days of receipt of the product

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