Careers

Vitabiotics is a family business, founded over 50 years ago. We are the UK’s No.1 vitamin supplements company, helping to define the sector with leading brands such as Perfectil, Pregnacare, Wellman and Wellwoman.

We are looking for a professional Administrator/Executive Assistant, to provide administrative and secretarial support to senior board members, including the CEO and Chairman/founder, to support the management of their day-to-day duties.

Responsibilities:

• Processing Director’s correspondence and contacts.
• Drafting, composing and proofreading suitable letters and emails.
• Screening calls, enquiries and requests.
• Support with organising meetings, Teams calls and Director’s visitors.
• Arranging international and domestic travel if required.
• Any other administrative duties as may reasonably be required.

Person Specification:

The successful candidate is likely to meet all of the following criteria:

• Previous Administrator/EA experience.
• Excellent written and verbal communication.
• Flexible and able to juggle priorities and schedules.
• Well-presented and articulate.
• Full driving licence.
• Right to work in the UK

Vitabiotics is the UK’s No.1 largest and fastest growing vitamin supplement company, which has helped define the VMS sector with leading brands such as Perfectil, Pregnacare, Wellman and Wellwoman.

Vitabiotics Ltd. is currently recruiting for a Receptionist who is looking for a new challenge to stimulate their exceptional service skills.

If you are warm, energetic and have a real passion for Guest Services, you could be the one we are looking for!

Duties will include:

• Ensuring a seamless and personal guest journey
• Welcoming guests at reception
• Escorting guests within the building
• Acting upon all requests that guests might have in an efficient and friendly manner
• Handling external and internal calls in a professional manner
• Booking of meeting rooms accurately and food and beverage requirements
• Liaising with other departments to ensure efficient communication and excellent guest experience
• General administration duties when required
• Responds to customer queries in a timely manner
• Primary point of contact for customer enquiries
• Communicate with customers not only via the web but also phone and email
• Support customers in returning purchases and with complaints
• Advise and support customers on taking orders and finding information

The successful candidate will:

• Have an excellent command of the English language, both in verbal and written communication.
• Be immaculately presented.
• Be highly organised and have an eye for detail.
• Have great interpersonal skills and an outgoing personality.
• Have a passion to achieve excellent guest service in everything that they do.
• Be able to work well under pressure and have the ability to act pro-actively and intuitively
• Empathetic, caring and an active listener
• Strives for 5-star feedback
• Ability to demonstrate strong and objective complaint handling

Digital Customer Service

You are highly-effective with experience in providing outstanding customer service support. We are focused on growing our direct to consumer ecommerce channel, vitabiotics.com, and are looking for someone to join our digital customer service team. You will help to support our growing customer base, efficiently and effectively resolving any customer issues.

About Vitabiotics

We are the UK’s favourite vitamins, helping millions of people to be at their best with easy-yet-effective nutritional support. Our famous, market-leading brands include Pregnacare, Wellman, Wellwoman, Perfectil and Feroglobin. We are in a period of rapid growth and are looking for a highly-organised Customer Services Assistant to provide support to our customers.

Key Tasks

• Provide outstanding customer service support for inbound enquiries via email and phone
• Manage and resolve a range of online customer issues - from processing returns and refunds to responding to general customer enquiries
• Reply to customer reviews on Trustpilot and questions on Amazon
• Build strong working relationships with key teams: Product Care, Warehouse and Loyalty

Essential

• 1+ years’ experience in a customer service role, ideally working for an ecommerce business
• Customer-oriented mindset - always looking to deliver the best experience for our customers

• Excellent written and verbal English
• Calm and level-headed, even when having challenging conversations with customers
• Solution-focused - takes ownership of issues and sees them through to resolution
• A self-starter - proactive, well-organised and able to manage your own workload
• Enjoys working in a fast-paced & growing environment
• Highly-organised with a strong attention to detail
• Strong work ethic, personal accountability, and ownership

Vitabiotics, 4 times winner of Queen’s Awards for Enterprise, is widely regarded as the most innovative and fastest growing major vitamin supplement company in the UK. As Britain's No1 vitamin company for specific life stages, Vitabiotics has helped define the VMS sector with leading brands such as Osteocare®, Perfectil®, Pregnacare®, Wellman® and Wellwoman.

Presently exporting over 110 countries, we require an enthusiastic, hardworking and experienced Export Manager to join our Export & Shipping Department.  

• Developing new markets for the Export business in the Middle East region.
• Supporting the business for export customers to ensure compliance and feasible operations
• Understand, plan and implement export strategies
• Monitor, record, analyse and report on activities, sales trends and results 
• Promoting and managing customer profile and market analysis of existing partners.
• Building relationships with all key customers and internal stakeholders
• Carrying out performance analysis and margin reviews per Export Distributor.
• Developing and managing periodic marketing activity for the Export territories.
• Making overseas trips when required (twice a month).
• Working closely with the export team to ensure the sales target are achieved.
• Assisting with any customer visits to the main office as required.

Your experience should include:

• Previous personnel management experience.
• International exposure highly desirable.
• Ability to travel overseas.
• Developing new market experience.
• Full UK driving licence.
• Working with distribution partners overseas.
• Sound skill set in PowerPoint, Excel, Word and Outlook.
• 3-5 experience in a similar position is essential
• Arabic speaker is preferred but not essential

You are an experienced front-end developer looking to play a key role in growing the DTC business of the UK’s number one vitamin company. Built on Shopify, our website is the key pillar of our ambitious global e-commerce growth plans. We are looking for a Front-end Developer to join our Digital team and help deliver our e-commerce development roadmap. You are a whizz with HTML, CSS & JavaScript and have experience of working with Shopify. Highly self-motivated, you are able to work independently and multi-task with ease. You want a role where you can have a real impact on the growth of the business. 

About Vitabiotics

We are the UK’s favourite vitamins, helping millions of people to be at their best with easy-yet-effective nutritional support. Our famous, market-leading brands include Pregnacare, Wellman, Wellwoman, Perfectil and Feroglobin.

Key Tasks

• Work with Digital Designers to build, test and deploy new web pages
• Support with ongoing website maintenance and updates
• Work with SEO Manager to optimise website performance and speed

Essential

• 5+ years experience in front-end development
• Strong skills in JavaScript, HTML and CSS 
• Familiarity with browser testing and debugging
• Good understanding of layout aesthetics 
• Able to demonstrate examples of previous work (e.g. portfolio)  
• Razor-sharp attention to detail
• Growth-minded - always looking to looking to learn and improve 
• Comfortable working within a small team in a fast-paced environment - you will be the only front-end developer

Desirable

• Experience with Shopify and Liquid Language programming  
• Foundational knowledge of SEO principles
• BSc degree in Computer Science or relevant field

Are you a recent graduate who has had experience in 1st/2nd line support? Are you someone who wants a challenge and learn from a team of experienced IT professionals? 

We have a position available for you to take the next step in becoming a System Administrator where you will be part of a team managing a Mac OS and Windows infrastructure and Netgear/Juniper network who have also moved into Office 365 and SharePoint online and Azure. 

Having a solid understanding of Windows and network security for this position with experience in troubleshooting would be great but you will also learn a lot on the job. 

This position will allow you to gain exposure to a large and growing network whilst being part of a team allowing your future IT career.

Your principle duties will include but not limited to:

• To provide 1st/2nd line support to users in the business via phone, email and remote connections
• To provide support when technicians are on annual leave, busy or when required to as per the requirements of the business.
• Administration and support of Computers, printers, laptops ,IP deskphones.
• Administration and support of phone systems
• Inventory Management.
• Liaise with 3rd parties when required
• Input into ad-hoc projects when required
• Hardware/Software fault finding and resolution
• System builds/software installations and configuration
• Help ensure the company’s systems align with industry related accreditations such as ISO27001 and Cyber Essentials certification’ and any other regulations such as GDPR.

Desirable Skills / Personal Qualities

Looking for someone who has:

• A passion for IT
• An IT related degree or diploma or any other IT professional qualifications
• Excellent communication skills
• A people’s person attitude/approach
• Good problem solving skills/experience

Vitabiotics is the UK's No. 1 vitamin company and winner of the prestigious Queen's Award for innovation. They have a unique portfolio of products at the forefront of scientific developments with a number of well known brands in their portfolio including Wellwoman, Wellman, Pregnacare & Perfectil. Designed to provide maximum efficacy by supporting the human body in its own natural processes, each product is developed using the latest research available, and produced to the highest pharmaceutical standards.

Although Vitabiotics is known for its major marketing outdoor, print and TV campaigns boasting famous faces such as Nicole Scherzinger and David Gandy, over the last few years the business has invested and expanded their digital and social channels. They have a fantastic opportunity for a Creative Content Manager to join the team.

Key Skills Required

• A highly creative individual with proven experience in content development, potentially from within an agency environment. Strong creative design skills
• Fluent in Photoshop, InDesign, Premiere and Illustrator Creative Cloud on Mac OSX
• Technical repro knowledge
• Fluent in social media, trends and types of content for social channels
• Excellent artworking and retouching skills
• Fluent in shooting videos and editing
• Taking projects from initial layout through final artwork to proof checking and approval
• Excellent communication skills both written and verbal.
• Proof-reading skills
• Meticulous attention to detail
• Experience commissioning & editing content
• Ability to develop close working relationships and work collaboratively both internally and with agency partners
• Experience in delivering creative excellence against content and campaign briefs, audience reach targets and brand objectives.
• Strong copywriter, ideally with skills in other creative areas, eg photography, graphic design etc.
• Best in class photoshop, video editing and graphic design skills
• Worked with user experience to propose new design to improve customer experience
• Comfortable working within a small team in a fast-paced environment

Key Tasks & Responsibilities

The main focus of the role is to create visuals and videos for the social media channels. From creating graphics, to taking pictures of our products and to being comfortable with shooting and editing video, with a remit for driving productivity and quality through all aspects of production, asset management approvals and delivery of final materials.

Lead resources in delivery of all content including editorial, audio visual and photography requirements.

Copywriting skills a plus, as this person will also be supporting the social media team where needed.

Produce highly engaging multimedia content, visual design (e.g. infographics), ideally also video production (live action & animation) and editing, and interactive content, plus written content (expert articles, blogs, emails etc).

Maintain our content projects, leading on the creation and management of an agreed programme of assets including video, interactive materials etc.

You are a bright, creative Social Media Executive, with proven experience in building new communities, creating content and driving interaction with e-commerce brands. You are ready to help the UK’s no.1 vitamin company to accelerate its social media programme beyond awareness and into e-commerce conversion. You will help us build our existing communities and develop the strategy and execution for new communities centred around our brand leaders in the beauty, health and wellness space.

Key Tasks

• Responsible for planning and social media strategy across existing and new social media channels
• Maximise audience engagement, build online communities and acquire new customers
• Support community management and customer queries via social media
• Responsible for the producing and managing content on social media channels
• Managing influencer marketing campaigns
• Monthly reporting of results to the wider team plus reporting of social campaigns
• Organising product gifting

Essential

• 2+ years experience interacting within online communities, actively participating on Instagram, Facebook, Twitter, and Pinterest.
• Professional, team player who is passionate about all things social
• Proven ability to articulate strategy based on audience research and intuition
• Uses social analytics to make clear recommendations on content and strategy
• A first class (social media) copywriter with a strong visual eye and a creative mind
• Works with creative team members on developing content, but also able to produce content without assistance from this team
• Proven record of managing social media within a fast-paced e-commerce/retail environment
• Organised and able to manage all sorts of content, including rights management
• A team player
• Excellent project management skills
• Ability to manage multiple deadlines
• Finger on the pulse’ of social trends and knows how to capitalise on them

Desirable

• Experience managing influencer campaigns
• Confident with Social Bakers or other similar social software

Vitabiotics, 4 times winner of Queen’s Awards for Enterprise, is widely regarded as the most innovative and fastest growing major vitamin supplement company in the UK. As Britain's largest vitamin company, Vitabiotics has helped define the VMS sector with leading brands such as Osteocare®, Perfectil®, Pregnacare®, Wellman® and Wellwoman. 

This is a fantastic opportunity within our National Accounts department for a Retail Analyst to join a fast growing, category leading company working with some of the UK’s largest retailers including; Boots, Tesco, Holland & Barrett, Sainsbury’s, Superdrug, Asda and Amazon.

Key responsibilities:

• Assisting National Accounts team with new product set-up
• Assisting with promotional activity set-up and evaluation
• Retailer project administration
• Product sampling
• Invoice logging/monitoring
• Other general departmental duties.

There is excellent opportunity for career progression for the right candidate.

Experience:

• Any experience of working in either a major UK retailer head office or for a branded supplier to retail chains would be preferable.
• Excellent literacy and numeracy essential
• MS Excel and Word proficient
• MS Powerpoint basic

Location:      North West London (applicants MUST be within 45 minutes of NW2)

We are looking for a PR Executive to work at our Head Office near Staples Corner. In 2013 Vitabiotics became the first Company to receive a Queen's Award for Innovation in vitamin research, and now is an exciting time to join us as we extend into a number of new categories. If you've had agency or in-house PR experience, we would love to hear from you. Ideally you will have experience in the consumer healthcare market, but more importantly you will be hard working and ambitious with a positive can-do attitude and proactive approach to the wide and varied role.

Key Skills and Abilities:

• Strong organisational skills
• A positive and ‘can-do’ attitude
• A keen interest in the health and wellbeing industry (preferable but not required: strong knowledge of the media and influencer landscap)
• Willing to go the extra mile in a fast-paced environment and do what it takes to get the job done
• Ability to work across different brands and projects and with various agencies and suppliers
• Creative and quick thinking, with an excellent attention to detail
• Calm and considered under pressure
• Fantastic written and verbal communication skills
• Takes initiative and communicates clearly and efficiently with internal and external key stake holders

Key Responsibilities Include:

• Drafting press releases and creative pitches
• Proactive media relations –handling press enquiries proactively, quickly and with attention to detail
• Monitoring and saving editorial coverage and regularly informing relevant teams of coverage
• Supporting on creative mailers and mass mail outs
• Admin support including post, reports, stock management and deliveries
• Supporting at exhibitions and events

Vitabiotics is a family business, founded over 50 years ago. We are the UK’s No.1 vitamin supplements company, helping to define the sector with leading brands such as Perfectil, Pregnacare, Wellman and Wellwoman.

We are looking for an enthusiastic science graduate to work in our in-house Technical Department.

Key Responsibilities:

• Forming and writing up presentations, which will be presented by healthcare professionals at conferences around the world
• Updating and creating product specific medical literature which will be used by doctors around the world
• Updating and creating our in-house product dossiers, which include scientific references supporting the ingredients used within our products

The ideal candidate:

• Science postgraduate background ideal
• 2 years’ experience in the medical writing field required as a minimum
• Excellent writing skills and knowledge in the field of nutrition and health sciences
• Intermediate level PowerPoint skills as a minimum
• Highly organised
• Be flexible and responsive
• Accurate with good computer and verbal communication skills

Job Description

Vitabiotics is a family business, founded over 45 years ago. We are the UK’s No.1 vitamin supplements company, helping to define the sector with leading brands such as Perfectil, Pregnacare, Wellman and Wellwoman.

We are looking for an enthusiastic science graduate to work with our in-house Technical & Quality Control Department.

Key Responsibilities:

• Following standard operating procedures and day to day responsibilities within the Technical and Quality Control Department
• Compiling Regulatory dossiers for worldwide submission and liaising with Export customers
• Handling New Product Development (NPD) projects.

The ideal candidate:

• Highly organised
• Accurate with good computer skills and good written and verbal communication skills
• Science postgraduate background ideal
• Quality Control experience and some experience in pharmaceutical registrations preferred but not essential.

Responsibilities:

• Respond to any queries and requests from the sales team
• Take orders by phone on behalf of the sales team when required
• Keep the product stock list up to date and inform the sales team of any changes
• Setting up new customer accounts
• Respond to customer requests and queries efficiently
• Be a key point of contact between different internal departments
• Ensure sales team reports are logged in time each week
• Develop quarterly sales reports
• Provide general support for the sales team
• Check for incoming orders on SAP and approve deliveries 
• Transfer pharmacy orders to Alliance Healthcare via an automated system
• Process bonus (free of charge) orders for direct delivery to Pharmacies
• Process health store chargeable and bonus orders for direct delivery
• EDI order processing

Requirements:

• Excellent written and verbal communication skills
• Excellent computer skills
• Experience working with/for wholesalers
• Experience in a similar position
• Be able to organise a busy workload and multitask
• Dedicated to providing excellent customer service
• Highly organised

Scientific Customer Services & Technical Executive   

Start date: Immediate
Remuneration: Competitive
Location: North West London, NW2 7HF

Vitabiotics is a family business, founded over 45 years ago. We are the UK’s No.1 vitamin supplements company, helping to define the sector with leading brands such as Perfectil, Pregnacare, Wellman and Wellwoman.

We are looking for an enthusiastic science graduate to work with and help support our in-house Scientific Customer Services and Quality Control Department.

Key Responsibilities:

• Part of the role will involve being the first point of contact with customers and answering any scientific/technical queries received via email, telephone and letters.
• The major part of the role will involve liaising with our worldwide distributors and compiling dossiers, including scientific and legal paperwork, for product registrations.  Also checking artworks to ensure they are compliant with labelling regulations and day to day Quality Control duties (training would be provided).  

The ideal candidate:

• Science postgraduate background ideal.
• Highly organised
• Be empathetic and able to communicate well with customers
• Be flexible and responsive
• Accurate with good computer skills and good written and verbal communication skills

A truly excellent opportunity to work for the UK’s No.1 largest and fastest growing vitamin supplement company, which has helped define the VMS sector with leading brands such as Perfectil, Pregnacare, Wellman and Wellwoman. Vitabiotics is the first and only vitamin company to receive The Queen’s Award for Innovation in vitamin research in two occasions.

You will be promoting our leading brands, in the main pharmacies based in London, providing great advice, customer care and assistance on the busy shop floor, while acting as a key support to the healthcare management team in store.

Monday to Friday job (10 am - 6.30 pm)

Experience

To be successful in this role you will need some previous experience as retail level brand ambassador and/or sales assistant/customer care (at least 2 years), be a confident seller and have a passion for the world of healthcare and vitamins. You will also be a great 'people person’, with a patient and understanding nature, ability to work under pressure in a busy store environment and good customer care skills.

Specific skills required

• Good knowledge of Office package (in particular Excel and Word)
• Excellent customer service
• Confident in selling in healthcare environment
• Positive, helpful attitude

Hours: 9am-6pm, Monday-Friday (flexibility is essential)

Benefits: 24 days holiday plus bank holidays, contributory pension, private health cover, personal bonus scheme, car allowance

Job Description

Vitabiotics, 4 times winner of Queen’s Awards for Excellence, is widely regarded as the most innovative and fastest growing major vitamin supplement company in the UK. As Britain's No1 vitamin company for specific life stages, Vitabiotics has helped define the VMS sector with leading brands such as Perfectil^®, Pregnacare^®, Wellman^® and Wellwoman.

This is an exciting opportunity for an ambitious, dynamic and experienced individual to work with the senior management team.  This is a high profile ‘customer facing’ position.  

Your role will be to develop and drive forward the national account and multiple pharmacy retail business, in collaboration with many of the UK’s most prestigious nutritional Highstreet retailers.

Key responsibilities:

• Strategic management of some of VB’s largest customers
• Day-to-day management of national account issues and joint business plans
• Oversee sales promotional strategies for each national account, across all brands including negotiating annual budgets.
• Negotiating any listings fees/exclusivity. 
• Arrange regular review meetings
• Ensure all aspects of promotional planning are implemented effectively, according to budget and Vitabiotics above the line marketing
• Work with logistics department of VB and national accounts to assess their requirements and ensure smooth supply chain and deliveries.
• Create and provide forecasting and sales analysis to logistics department of VB and national accounts
• Negotiating margins, price increases and shelf positioning with national accounts.
• Monitor performance against agreed ongoing sales and distribution targets. 
• Support brand image and values in store.
• Ensure successful launch of new products into all national accounts. 
• NPD projects with new categories and new retail/wholesale partners

The Successful candidate must:

• Be educated to a degree level
• Have a minimum of 5 years’ experience handling national accounts in the multiple grocery and multiple High Street (pharmacy) sectors
• Have knowledge/experience of retail supply chain process 
• Have strong negotiation skills
• Have a full driving licence

Job Description

Vitabiotics, 4 times winner of Queen’s Awards for Excellence, is widely regarded as the most innovative and fastest growing major vitamin supplement company in the UK. As Britain's No1 vitamin company for specific life stages, Vitabiotics has helped define the VMS sector with leading brands such as Osteocare^®, Perfectil^®, Pregnacare^®, Wellman^® and Wellwoman.

We are currently looking for an enthusiastic and well-experienced Forklift Driver to join our Warehouse Department.

Key responsibilities:

• Maintain Health and Safety, Quality and Hygiene guidelines.
• Carry out pick, pack tasks, in all areas using RF handheld devices from Reach FLT’s
• Ensure that personal and warehouse targets are achieved as well as meeting customer’s requirements and maintaining quality standards.
• Load / unload and put away.
• Take part in daily stock checks/investigations.
• Communicate effectively to enable other warehouse staff to carry out their job.

The successful candidate must have:

• 2 years+ Forklift driving experience
• Possession of a Forklift licence (Reach and Counterbalance)
• Thorough knowledge and experience of warehouse stock control
• Good communication and computer skills

Please apply by sending your CV to jobsuk@vitabiotics.com

Location: Hemel Hempstead

Experience: As above in the description

Qualification: As above in the description

Apply with CV and covering letter and evidence of eligibility to work in the UK 

Location: DC3 Prologis Park, Blossom Way, Hemel Hempstead, HP2 4ZB

Role Summary

Support the UK and overall site operational team to ensure the highest level of service, quality and efficiency within the operation to support the business in achieving all goals.

Key Responsibilities

• Process and file all relevant documentation in line with the business requirements.
• Produce all required documentation & labels for the day-to-day operation.
• Initiate good working practices to ensure consistency in all outputs throughout the operation.
• QC, verify and check all outbound raw materials and communicate COA’s to external parties.
• Own the audit and purchasing of all consumables & goods required for the entire operation.
• Produce ASN’s where required for the UK operation
• Collaborate with warehouse employees and other staff to ensure business goals are met
• Ensure all inbound and outbound drivers are received and despatched efficiently and politely
• Oversee and manage the CHEP pallet account on site
• Control and archive of site related paperwork on a regular basis
• Control and authorisation of temporary resource hours daily and weekly

Safety Responsibilities

• Adhere to all Health and Safety at Work obligations.
• Challenge non-compliance to Health and Safety, Quality and Hygiene guidelines.
• Use any equipment at work in accordance with instructions and training.

Quality Responsibilities

• Aware of acceptable/unacceptable quality standards, challenging anything that falls short of these standards.
• Identify potential quality issues during all functions within the operation and seek resolutions.
• Ensure that personal hygiene standards are maintained during all tasks within the warehouse

Mastery & Excellence

• High organisational capabilities, time management and working to deadlines.
• Outstanding communication and interpersonal abilities
• Strong multitasking abilities
• Reliable and trustworthy
• Experience with SAP – Desirable
• Knowledge of MS Office and office management software

Location, DC3 Prologis Park, Blossom Way, Hemel Hempstead, HP2 4ZB

Role Summary

Responsible for ensuring that the company's stock levels meet business needs. Overseeing purchases and pricing reports, replenishing levels when necessary, and monitoring shipments or internal transfers between departments within one business enterprise. A passion for stock integrity.

Key Responsibilities

• Maintain Health and Safety, Quality and Hygiene guidelines.
• Checking stock levels regularly
• Updating stock information on the SAP
• Comparing items received against items ordered
• Implementing or improving processes and procedures
• Compiling daily reports and addressing inventory discrepancies
• Devise ways to optimize inventory control procedure
• Preforming random checks and audits
• Inspect the levels of business supplies and raw materials to identify shortages
• Ensure product stock is adequate for all distribution channels and can cover direct demand to customers
• Record daily deliveries and shipments to reconcile inventory
• Use software to monitor demand and documentation characteristics
• Place orders to replenish stock avoidance insufficiencies or excessive surplus
• Analyse current status to anticipate future needs
• Collaborate with warehouse employees and other staff to ensure business goals are met
• Report to upper management on stock levels and stock issues
• Overseeing and planning a complete stock audit’s a minimum three times a year

Safety Responsibilities

• Follow, and ensure others comply to all company Safety Procedures, processes and procedures that are in place, including (but not limited to) COSHH, PPE, accident/incident reporting, first aid and manual handling.
• Adhere to all Health and Safety at Work obligations.
• Challenge non-compliance to Health and Safety, Quality and Hygiene guidelines.
• Use any equipment at work in accordance with instructions and training.

Quality Responsibilities

• Ensure accurate inventory movements / transactions and good working practices are applied.
• Aware of acceptable/unacceptable quality standards, challenging anything that falls short of these standards.
• Identify potential quality issues during all functions within the operation and seek resolutions.
• Ensure that personal hygiene standards are maintained during all tasks within the warehouse

Mastery & Excellence

• High Organisational capabilities, time management and working to deadlines.
• Advanced Excel user, capable of managing and co-ordinating large volumes of data effectively.
• Strong IT / systems awareness and inventory management systems
• Effective communication and attention to detail
• Proven experience in inventory management
• Excellent Knowledge of data analysis and forecasting methods
• Working knowledge of inventory management software (e.g. SAP, Power Bi)
• Ability to accurately track inventory and create report
• An analytical mind with strong math skills
• Excellent organizational and planning skills
• Outstanding communication and interpersonal abilities
• Reliable and trustworthy
• Reach Truck Licence – essential
• Scissor Lift certified – desired

Core Competencies       

• Demonstrates an understanding of how their role, and the various roles of others contributes to the success of the business.
• Makes innovation happen within real life constraints.
• Resilient and flexible, with the ability to create a positive dynamic out of uncertainty.
• Demonstrates relevant business knowledge and financial awareness.
• Able to act autonomously with urgency, using judgement to know when to act and when to wait.
• Is results focused and determines these results by a rigorous approach to their work.
• Strives to help ensure that all aspects of quality are maintained.
• Thrives on challenges and keeps a healthy attitude under pressure.
• Displays high standards of behaviour and hygiene and trust and respect for all.
• Achieves customer expectations & demonstrates a commitment to customer service.
• Helps others to overcome issues and understand processes as required.
• Is honest and open in communication.
• Eager to help, demonstrates integrity and good ethical judgement and builds positive relationships with colleagues.
• Makes fast decisions balancing intuition and facts
• Is a team player and works co-operatively with others.
• Has the ability to demonstrate /share knowledge to help develop others where required.
• Participate in continuous improvement processes