Careers

Vitabiotics is a family business, founded over 50 years ago. We are the UK’s No.1 vitamin supplements company, helping to define the sector with leading brands such as Perfectil, Pregnacare, Wellman and Wellwoman.

We are looking for a professional Administrator/Executive Assistant, to provide administrative and secretarial support to senior board members, including the CEO and Chairman/founder, to support the management of their day-to-day duties.

Responsibilities:

• Processing Director’s correspondence and contacts.
• Drafting, composing and proofreading suitable letters and emails.
• Screening calls, enquiries and requests.
• Support with organising meetings, Teams calls and Director’s visitors.
• Arranging international and domestic travel if required.
• Any other administrative duties as may reasonably be required.

Person Specification:

The successful candidate is likely to meet all of the following criteria:

• Previous Administrator/EA experience.
• Excellent written and verbal communication.
• Flexible and able to juggle priorities and schedules.
• Well-presented and articulate.
• Full driving licence.
• Right to work in the UK

Vitabiotics is the UK’s No.1 largest and fastest growing vitamin supplement company, which has helped define the VMS sector with leading brands such as Perfectil, Pregnacare, Wellman and Wellwoman.

Vitabiotics Ltd. is currently recruiting for a Receptionist who is looking for a new challenge to stimulate their exceptional service skills.

If you are warm, energetic and have a real passion for Guest Services, you could be the one we are looking for!

Duties will include:

• Ensuring a seamless and personal guest journey
• Welcoming guests at reception
• Escorting guests within the building
• Acting upon all requests that guests might have in an efficient and friendly manner
• Handling external and internal calls in a professional manner
• Booking of meeting rooms accurately and food and beverage requirements
• Liaising with other departments to ensure efficient communication and excellent guest experience
• General administration duties when required
• Responds to customer queries in a timely manner
• Primary point of contact for customer enquiries
• Communicate with customers not only via the web but also phone and email
• Support customers in returning purchases and with complaints
• Advise and support customers on taking orders and finding information

The successful candidate will:

• Have an excellent command of the English language, both in verbal and written communication.
• Be immaculately presented.
• Be highly organised and have an eye for detail.
• Have great interpersonal skills and an outgoing personality.
• Have a passion to achieve excellent guest service in everything that they do.
• Be able to work well under pressure and have the ability to act pro-actively and intuitively
• Empathetic, caring and an active listener
• Strives for 5-star feedback
• Ability to demonstrate strong and objective complaint handling

Digital Customer Service

You are highly-effective with experience in providing outstanding customer service support. We are focused on growing our direct to consumer ecommerce channel, vitabiotics.com, and are looking for someone to join our digital customer service team. You will help to support our growing customer base, efficiently and effectively resolving any customer issues.

About Vitabiotics

We are the UK’s favourite vitamins, helping millions of people to be at their best with easy-yet-effective nutritional support. Our famous, market-leading brands include Pregnacare, Wellman, Wellwoman, Perfectil and Feroglobin. We are in a period of rapid growth are looking for a highly-organised individual to provide support to our customers.

Key Tasks

• Provide outstanding customer service support for inbound enquiries via email and phone

• Manage and resolve a range of online customer issues - from processing returns and refunds to responding to general customer enquiries

• Reply to customer reviews on Trustpilot and questions on Amazon
• Build strong working relationships with key teams: Product Care, Warehouse and Loyalty

Essential

• 1+ years’ experience in a customer service role, ideally working for an ecommerce business
• Customer-oriented mindset - always looking to deliver the best experience for our customers
• Excellent written and verbal English
• Calm and level-headed, even when having challenging conversations with customers
• Solution-focused - takes ownership of issues and sees them through to resolution
• A self-starter - proactive, well-organised and able to manage your own workload
• Enjoys working in a fast-paced & growing environment
• Highly-organised with a strong attention to detail
• Strong work ethic, personal accountability, and ownership

Vitabiotics, 4 times winner of Queen’s Awards for Enterprise, is widely regarded as the most innovative and fastest growing major vitamin supplement company in the UK. As Britain's No1 vitamin company for specific life stages, Vitabiotics has helped define the VMS sector with leading brands such as Osteocare®, Perfectil®, Pregnacare®, Wellman® and Wellwoman.

Presently exporting over 110 countries, we require an enthusiastic, hardworking and experienced Export Manager to join our Export & Shipping Department.  

• Developing new markets for the Export business in the Middle East region.
• Supporting the business for export customers to ensure compliance and feasible operations
• Understand, plan and implement export strategies
• Monitor, record, analyse and report on activities, sales trends and results 
• Promoting and managing customer profile and market analysis of existing partners.
• Building relationships with all key customers and internal stakeholders
• Carrying out performance analysis and margin reviews per Export Distributor.
• Developing and managing periodic marketing activity for the Export territories.
• Making overseas trips when required (twice a month).
• Working closely with the export team to ensure the sales target are achieved.
• Assisting with any customer visits to the main office as required.

Your experience should include:

• Previous personnel management experience.
• International exposure highly desirable.
• Ability to travel overseas.
• Developing new market experience.
• Full UK driving licence.
• Working with distribution partners overseas.
• Sound skill set in PowerPoint, Excel, Word and Outlook.
• 3-5 experience in a similar position is essential
• Arabic speaker is preferred but not essential

Vitabiotics, 4 times winner of Queen’s Awards for Enterprise, is widely regarded as the most innovative and fastest growing major vitamin supplement company in the UK.

As Britain's leading vitamin company for specific life stages, Vitabiotics has helped define the VMS sector with leading brands such as Osteocare®, Perfectil®, Pregnacare®, Wellman® and Wellwoman.

We are currently looking for a Shipping Assistant to join our Shipping Department. 

Key responsibilities:

The Shipping Assistant will be responsible for providing efficient administrative and clerical support to the Import and Export teams which includes:

• Producing and checking essential shipping documentation required by customers and suppliers, including customs documentation
• Updating and maintaining accurate shipping information in our Freight software database
• Assisting with transport arrangements by sea, air and road
• Dealing with customers enquiries relating to orders, shipments and deliveries
• Providing excellent customer service
• Undertaking various other administrative duties

• Responsible for the input of export customs entries in SAP (training will be provided).
• Liaising with customers and overseas agents
• Providing Liaison between the company, Air / Sea Carrier

You will need: 

• Previous administrative experience in the shipping & logistics sector.
• Good knowledge of SAP will be an advantage.
• Good knowledge of export documentation
• High level of speed and accuracy with excellent attention to detail
• Good computer skills and competent with Microsoft Word and Excel
• Excellent interpersonal and communication skills

You are an experienced front-end developer looking to play a key role in growing the DTC business of the UK’s number one vitamin company. Built on Shopify, our website is the key pillar of our ambitious global e-commerce growth plans. We are looking for a Front-end Developer to join our Digital team and help deliver our e-commerce development roadmap. You are a whizz with HTML, CSS & JavaScript and have experience of working with Shopify. Highly self-motivated, you are able to work independently and multi-task with ease. You want a role where you can have a real impact on the growth of the business. 

About Vitabiotics

We are the UK’s favourite vitamins, helping millions of people to be at their best with easy-yet-effective nutritional support. Our famous, market-leading brands include Pregnacare, Wellman, Wellwoman, Perfectil and Feroglobin.

Key Tasks

• Work with Digital Designers to build, test and deploy new web pages
• Support with ongoing website maintenance and updates
• Work with SEO Manager to optimise website performance and speed

Essential

• 5+ years experience in front-end development
• Strong skills in JavaScript, HTML and CSS 
• Familiarity with browser testing and debugging
• Good understanding of layout aesthetics 
• Able to demonstrate examples of previous work (e.g. portfolio)  
• Razor-sharp attention to detail
• Growth-minded - always looking to looking to learn and improve 
• Comfortable working within a small team in a fast-paced environment - you will be the only front-end developer

Desirable

• Experience with Shopify and Liquid Language programming  
• Foundational knowledge of SEO principles
• BSc degree in Computer Science or relevant field

Are you a recent graduate who has had experience in 1st/2nd line support? Are you someone who wants a challenge and learn from a team of experienced IT professionals? 

We have a position available for you to take the next step in becoming a System Administrator where you will be part of a team managing a Mac OS and Windows infrastructure and Netgear/Juniper network who have also moved into Office 365 and SharePoint online and Azure. 

Having a solid understanding of Windows and network security for this position with experience in troubleshooting would be great but you will also learn a lot on the job. 

This position will allow you to gain exposure to a large and growing network whilst being part of a team allowing your future IT career.

Your principle duties will include but not limited to:

• To provide 1st/2nd line support to users in the business via phone, email and remote connections
• To provide support when technicians are on annual leave, busy or when required to as per the requirements of the business.
• Administration and support of Computers, printers, laptops ,IP deskphones.
• Administration and support of phone systems
• Inventory Management.
• Liaise with 3rd parties when required
• Input into ad-hoc projects when required
• Hardware/Software fault finding and resolution
• System builds/software installations and configuration
• Help ensure the company’s systems align with industry related accreditations such as ISO27001 and Cyber Essentials certification’ and any other regulations such as GDPR.

Desirable Skills / Personal Qualities

Looking for someone who has:

• A passion for IT
• An IT related degree or diploma or any other IT professional qualifications
• Excellent communication skills
• A people’s person attitude/approach
• Good problem solving skills/experience

Job Description

A truly excellent opportunity to work in a dynamic marketing role for the UK’s No.1 largest and fastest growing vitamin supplement company, which has helped define the VMS sector with leading brands such as Perfectil, Pregnacare, Wellman and Wellwoman. Vitabiotics is the first and only vitamin company to have received The Queen’s Award for Innovation in vitamin research twice. You will be working on a diverse range of brands, with specific brand management responsibilities, and marketing initiatives.

This is a key role in the Vitabiotics marketing team, reporting to the Brand Marketing Director. You are a mid level marketing professional, with a strong understanding and passion for consumer brands.  You will be part of a small and focussed marketing team, with opportunities to make your mark on the UK’s most popular vitamin brands. The company has ambitious growth plans and  runs a large number of high profile marketing campaigns and a strong programme of new product development. You will be comfortable working at speed, across multiple brands and projects and identifying and delivering commercial solutions.

Key Tasks

• Support a wide range of ATL and BTL marketing activities, including high profile advertising (e.g. TV, print and outdoor), and celebrity brand ambassador campaigns (e.g. David Gandy and Tess Daly), to build brand awareness and drive sales performance for some of the UK’s leading supplement brands
• Responsible for developing and maintaining brand assets and promotional materials to be up to date and complaint with industry regulation for newly developed and existing products e.g. pack and web copy, brand plans, consumer leaflets and scientific product dossiers
• Management and delivery of key campaigns e.g. sampling, BTL communications
• Engage internal teams on brand plans and campaign requirements e.g. design, digital, social media
• Manage contractual requirements, build relationships and act as key contact with external stakeholders for relevant brands e.g.  third party suppliers and charity partners
• Assist in the organisation of internal and external marketing events
• Prepare brand presentations for sales and export stakeholders
• Complete special projects as agreed and/or directed
• Ensure cost effective campaigns negotiated and delivered
• Maintain a record of expenditure ensuring campaigns are completed within budget
• Ongoing competitor monitoring

Essential

• Educated to degree level
• 2-5 years marketing experience
• MS Office (Excel, Powerpoint, Word) to intermediate level

• Excellent attention to detail
• Good consumer and technical writing skills
• Ability to manage multiple projects and deadlines
• Proactive, personable, positive, highly organised, resilient, flexible and embraces change
• Comfortable working within a small team in a hands on, fast-paced environment

Desirable

• Degree in a marketing or scientific discipline
• Knowledge of the VMS or healthcare industry
• Interest in healthcare

You are a bright, creative Social Media Executive, with proven experience in building new communities, creating content and driving interaction with e-commerce brands. You are ready to help the UK’s no.1 vitamin company to accelerate its social media programme beyond awareness and into e-commerce conversion. You will help us build our existing communities and develop the strategy and execution for new communities centred around our brand leaders in the beauty, health and wellness space.

Key Tasks

• Responsible for planning and social media strategy across existing and new social media channels
• Maximise audience engagement, build online communities and acquire new customers
• Support community management and customer queries via social media
• Responsible for the producing and managing content on social media channels
• Managing influencer marketing campaigns
• Monthly reporting of results to the wider team plus reporting of social campaigns
• Organising product gifting

Essential

• 2+ years experience interacting within online communities, actively participating on Instagram, Facebook, Twitter, and Pinterest.
• Professional, team player who is passionate about all things social
• Proven ability to articulate strategy based on audience research and intuition
• Uses social analytics to make clear recommendations on content and strategy
• A first class (social media) copywriter with a strong visual eye and a creative mind
• Works with creative team members on developing content, but also able to produce content without assistance from this team
• Proven record of managing social media within a fast-paced e-commerce/retail environment
• Organised and able to manage all sorts of content, including rights management
• A team player
• Excellent project management skills
• Ability to manage multiple deadlines
• Finger on the pulse’ of social trends and knows how to capitalise on them

Desirable

• Experience managing influencer campaigns
• Confident with Social Bakers or other similar social software

Vitabiotics, 4 times winner of Queen’s Awards for Enterprise, is widely regarded as the most innovative and fastest growing major vitamin supplement company in the UK. As Britain's largest vitamin company, Vitabiotics has helped define the VMS sector with leading brands such as Osteocare®, Perfectil®, Pregnacare®, Wellman® and Wellwoman.

This is a fantastic opportunity within our National Accounts department for a National Accounts Administrator to join a fast growing, category leading company working with some of the UK’s largest retailers including; Boots, Tesco, Holland & Barrett, Sainsbury’s, Superdrug, Asda and Amazon.

Key responsibilities: 

• Assisting National Accounts team with new product set-up 
• Assisting with promotional activity set-up and evaluation 
• Retailer project administration
• Product sampling
• Invoice logging/monitoring 
• Other general departmental duties. 

There is excellent opportunity for career progression for the right candidate.

Experience:

• Any experience of working in either a major UK retailer head office or for a branded supplier to retail chains would be preferable. 
• Excellent literacy and numeracy essential 
• MS Excel and Word proficient 
• MS Powerpoint basic 

We are looking for a PR Executive to work at our Head Office near Staples Corner. In 2013 Vitabiotics became the first Company to receive a Queen's Award for Innovation in vitamin research, and now is an exciting time to join us as we extend into a number of new categories. If you've had agency or in-house PR experience, we would love to hear from you. Ideally you will have experience in the consumer healthcare market, but more importantly you will be hard working and ambitious with a positive can-do attitude and proactive approach to the wide and varied role.

Key Skills and Abilities:

• Strong organisational skills
• A positive and ‘can-do’ attitude
• A keen interest in the health and wellbeing industry (preferable but not required: strong knowledge of the media and influencer landscap)
• Willing to go the extra mile in a fast-paced environment and do what it takes to get the job done
• Ability to work across different brands and projects and with various agencies and suppliers
• Creative and quick thinking, with an excellent attention to detail
• Calm and considered under pressure
• Fantastic written and verbal communication skills
• Takes initiative and communicates clearly and efficiently with internal and external key stake holders

Key Responsibilities Include:

• Drafting press releases and creative pitches
• Proactive media relations –handling press enquiries proactively, quickly and with attention to detail
• Monitoring and saving editorial coverage and regularly informing relevant teams of coverage
• Supporting on creative mailers and mass mail outs
• Admin support including post, reports, stock management and deliveries
• Supporting at exhibitions and events

Vitabiotics is a family business, founded over 50 years ago. We are the UK’s No.1 vitamin supplements company, helping to define the sector with leading brands such as Perfectil, Pregnacare, Wellman and Wellwoman.

We are looking for an enthusiastic science graduate to work in our in-house Technical Department.

Key Responsibilities:

• Forming and writing up presentations, which will be presented by healthcare professionals at conferences around the world
• Updating and creating product specific medical literature which will be used by doctors around the world
• Updating and creating our in-house product dossiers, which include scientific references supporting the ingredients used within our products

The ideal candidate:

• Science postgraduate background ideal
• 2 years’ experience in the medical writing field required as a minimum
• Excellent writing skills and knowledge in the field of nutrition and health sciences
• Intermediate level PowerPoint skills as a minimum
• Highly organised
• Be flexible and responsive
• Accurate with good computer and verbal communication skills

Vitabiotics is a family business, founded over 45 years ago. We are the UK’s No.1 vitamin supplements company, helping to define the sector with leading brands such as Perfectil, Pregnacare, Wellman and Wellwoman.

We are looking for an enthusiastic science graduate to work with and help support our in-house Scientific Customer Services and Quality Control Department.

Key Responsibilities:

• Part of the role will involve being the first point of contact with customers and answering any scientific/technical queries received via email, telephone and letters.
• The major part of the role will involve liaising with our worldwide distributors and compiling dossiers, including scientific and legal paperwork, for product registrations. Also checking artworks to ensure they are compliant with labelling regulations and day to day Quality Control duties (training would be provided). 

The ideal candidate:

• Science postgraduate background ideal.
• Highly organised
• Be empathetic and able to communicate well with customers
• Be flexible and responsive
• Accurate with good computer skills and good written and verbal communication skills

Vitabiotics, 4 times winner of Queen’s Awards for Enterprise, is widely regarded as the most innovative and fastest growing major vitamin supplement company in the UK. As Britain's largest vitamin company, Vitabiotics has helped define the VMS sector with leading brands such as Osteocare®, Perfectil®, Pregnacare®, Wellman® and Wellwoman.

We are currently looking for a Sales Team Administrator to join our team!

Responsibilities:

• Respond to any queries and requests from the sales team
• Take orders by phone on behalf of the sales team when required
• Keep the product stock list up to date and inform the sales team of any changes
• Setting up new customer accounts
• Respond to customer requests and queries efficiently
• Be a key point of contact between different internal departments
• Ensure sales team reports are logged in time each week
• Develop quarterly sales reports
• Provide general support for the sales team
• Check for incoming orders on SAP and approve deliveries
• Transfer pharmacy orders to Alliance Healthcare via an automated system
• Process bonus (free of charge) orders for direct delivery to Pharmacies
• Process health store chargeable and bonus orders for direct delivery
• EDI order processing

Requirements:

• Excellent written and verbal communication skills
• Excellent computer skills
• Experience working with/for wholesalers
• Experience in a similar position
• Be able to organise a busy workload and multitask
• Dedicated to providing excellent customer service
• Highly organised

A truly excellent opportunity to work for the UK’s No.1 largest and fastest growing vitamin supplement company, which has helped define the VMS sector with leading brands such as Perfectil, Pregnacare, Wellman and Wellwoman. Vitabiotics is the first and only vitamin company to receive The Queen’s Award for Innovation in vitamin research in two occasions.

You will be promoting our leading brands, in the main pharmacies based in London, providing great advice, customer care and assistance on the busy shop floor, while acting as a key support to the healthcare management team in store.

Monday to Friday job (10 am - 6.30 pm)

Experience

To be successful in this role you will need some previous experience as retail level brand ambassador and/or sales assistant/customer care (at least 2 years), be a confident seller and have a passion for the world of healthcare and vitamins. You will also be a great 'people person’, with a patient and understanding nature, ability to work under pressure in a busy store environment and good customer care skills.

Specific skills required

• Good knowledge of Office package (in particular Excel and Word)
• Excellent customer service
• Confident in selling in healthcare environment
• Positive, helpful attitude

Hours: 9am-6pm, Monday-Friday (flexibility is essential)

Benefits: 24 days holiday plus bank holidays, contributory pension, private health cover, personal bonus scheme, car allowance

Job Description

Vitabiotics, 4 times winner of Queen’s Awards for Excellence, is widely regarded as the most innovative and fastest growing major vitamin supplement company in the UK. As Britain's No1 vitamin company for specific life stages, Vitabiotics has helped define the VMS sector with leading brands such as Perfectil^®, Pregnacare^®, Wellman^® and Wellwoman.

This is an exciting opportunity for an ambitious, dynamic and experienced individual to work with the senior management team.  This is a high profile ‘customer facing’ position.  

Your role will be to develop and drive forward the national account and multiple pharmacy retail business, in collaboration with many of the UK’s most prestigious nutritional Highstreet retailers.

Key responsibilities:

• Strategic management of some of VB’s largest customers
• Day-to-day management of national account issues and joint business plans
• Oversee sales promotional strategies for each national account, across all brands including negotiating annual budgets.
• Negotiating any listings fees/exclusivity. 
• Arrange regular review meetings
• Ensure all aspects of promotional planning are implemented effectively, according to budget and Vitabiotics above the line marketing
• Work with logistics department of VB and national accounts to assess their requirements and ensure smooth supply chain and deliveries.
• Create and provide forecasting and sales analysis to logistics department of VB and national accounts
• Negotiating margins, price increases and shelf positioning with national accounts.
• Monitor performance against agreed ongoing sales and distribution targets. 
• Support brand image and values in store.
• Ensure successful launch of new products into all national accounts. 
• NPD projects with new categories and new retail/wholesale partners

The Successful candidate must:

• Be educated to a degree level
• Have a minimum of 5 years’ experience handling national accounts in the multiple grocery and multiple High Street (pharmacy) sectors
• Have knowledge/experience of retail supply chain process 
• Have strong negotiation skills
• Have a full driving licence

Role Summary,

Support the Operational teams to ensure the highest level of service, quality and efficiency within the operation to support the business in achieving all goals.

Key Responsibilities,

• Maintain Health and Safety, Quality and Hygiene guidelines.
• Update the order status spreadsheet to reflect real time progress.
• SAP B1 – Stock and Bin allocation of orders
• SAP B1 – Processing of returns.
• SAP B1 – Housekeeping of open items.
• Plan & Manage operative workloads..
• Ensure that SSN’s are in place & liaise where missing.
• Ensure timely communication between the warehouse and shipping teams..
• Manage collections (Drivers and paperwork) on site.
• Updating of the reporting tool (Microsoft BI).
• Devise ways to optimize inventory control procedure
• Inspect the levels of business supplies and raw materials to identify shortages
• Ensure product stock is adequate for all distribution channels and can cover direct demand to customers
• Record daily deliveries and shipments to reconcile inventory
• Use software to monitor demand and documentation characteristics
• Place orders to replenish stock avoidance insufficiencies or excessive surplus
• Analyse sate to anticipate future needs
• Collaborate with warehouse employees and other staff to ensure business goals are met
• Report to upper management on stock levels and stock issues

Safety Responsibilities,

• Follow, and ensure others comply to all company Safety Procedures, processes and procedures that are in place, including (but not limited to) COSHH, PPE, accident/incident reporting, first aid and manual handling.
• Adhere to all Health and Safety at Work obligations.
• Challenge non-compliance to Health and Safety, Quality and Hygiene guidelines.
• Use any equipment at work in accordance with instructions and training.

Quality Responsibilities,

• Ensure accurate inventory movements / transactions and good working practices are applied.
• Aware of acceptable/unacceptable quality standards, challenging anything that falls short of these standards.
• Identify potential quality issues during all functions within the operation and seek resolutions.
• Ensure that personal hygiene standards are maintained during all tasks within the warehouse

Mastery & Excellence

• High Organisational capabilities, time management and working to deadlines.
• Advanced Excel user, capable to managing and co-ordinating large volumes of data effectively. Strong IT / systems awareness.
• Effective communication
• Proven experience in inventory management
• Excellent Knowledge of data analysis and forecasting methods
• Working knowledge of inventory management software (e.g SAP)
• Ability to accurately track inventory and create report
• An analytical mind with strong math skills
• Excellent organizational and planning skills
• Outstanding communication and interpersonal abilities
• Reliable and trustworthy

Core Competency’s       

• Demonstrates an understanding of how their role, and the various roles of others contributes to the success of the business.
• Makes innovation happen within real life constraints.
• Resilient and flexible, with the ability to create a positive dynamic out of uncertainty.
• Demonstrates relevant business knowledge and financial awareness.
• Able to act autonomously with urgency, using judgement to know when to act and when to wait.
• Is results focused and determines these results by a rigorous approach to their work.
• Strives to help ensure that all aspects of quality are maintained.
• Thrives on challenges and keeps a healthy attitude under pressure.
• Displays high standards of behaviour and hygiene and trust and respect for all.
• Achieves customer expectations & demonstrates a commitment to customer service.
• Helps others to overcome issues and understand processes as required.
• Is honest and open in communication.
• Eager to help, demonstrates integrity and good ethical judgement and builds positive relationships with colleagues.
• Makes fast decisions balancing intuition and facts
• Is a team player and works co-operatively with others.
• Has the ability to demonstrate /share knowledge to help develop others where required.
• Participate in continuous improvement processes

Role Summary,

Support the Operational teams to ensure the highest level of service, quality and efficiency within the operation to support the business in achieving all goals.

Key Responsibilities,

• Maintain Health and Safety, Quality and Hygiene guidelines.
• Input of data for operational and performance metrics
• Process and file all documentation in line with the business requirements.
• Produce all required documentation & labels required for the day to day operation.
• Initiate good working practices to ensure consistency in all outputs throughout the Operation.
• QC, verify and check all outbound raw materials and communicate COA’s to external parties.
• Communicate effectively with colleagues internally and externally to facilitate only the highest level of customer service.
• Communicate effectively with external suppliers building strong, long term relationships.
• Own the purchasing of all consumables & goods required for the operation.
• Produce ASN’s where required.
• File & document all FLT daily checks, fire alarm checks and other HS&E requirements. Report all Non-Compliance to the Head of Warehouse Operations.
• Devise ways to optimize inventory control procedure
• Inspect the levels of business supplies and raw materials to identify shortages
• Ensure product stock is adequate for all distribution channels and can cover direct demand to customers
• Record daily deliveries and shipments to reconcile inventory
• Use software to monitor demand and documentation characteristics
• Place orders to replenish stock avoidance insufficiencies or excessive surplus
• Analyse sate to anticipate future needs
• Collaborate with warehouse employees and other staff to ensure business goals are met
• Report to upper management on stock levels and stock issues

Safety Responsibilities,

• Follow, and ensure others comply to all company Safety Procedures, processes and procedures that are in place, including (but not limited to) COSHH, PPE, accident/incident reporting, first aid and manual handling.
• Adhere to all Health and Safety at Work obligations.
• Challenge non-compliance to Health and Safety, Quality and Hygiene guidelines.
• Use any equipment at work in accordance with instructions and training.

Quality Responsibilities,

• Ensure accurate inventory movements / transactions and good working practices are applied.
• Aware of acceptable/unacceptable quality standards, challenging anything that falls short of these standards.
• Identify potential quality issues during all functions within the operation and seek resolutions.
• Ensure that personal hygiene standards are maintained during all tasks within the warehouse

Mastery & Excellence

• High Organisational capabilities, time management and working to deadlines.
• Advanced Excel user, capable to managing and co-ordinating large volumes of data effectively. Strong IT / systems awareness.
• Effective communication
• Proven experience in inventory management
• Excellent Knowledge of data analysis and forecasting methods
• Working knowledge of inventory management software (e.g SAP)
• Ability to accurately track inventory and create report
• An analytical mind with strong math skills
• Excellent organizational and planning skills
• Outstanding communication and interpersonal abilities
• Reliable and trustworthy

Core Competency’s      

• Demonstrates an understanding of how their role, and the various roles of others contributes to the success of the business.
• Makes innovation happen within real life constraints.
• Resilient and flexible, with the ability to create a positive dynamic out of uncertainty.
• Demonstrates relevant business knowledge and financial awareness.
• Able to act autonomously with urgency, using judgement to know when to act and when to wait.
• Is results focused and determines these results by a rigorous approach to their work.
• Strives to help ensure that all aspects of quality are maintained.
• Thrives on challenges and keeps a healthy attitude under pressure.
• Displays high standards of behaviour and hygiene and trust and respect for all.
• Achieves customer expectations & demonstrates a commitment to customer service.
• Helps others to overcome issues and understand processes as required.
• Is honest and open in communication.
• Eager to help, demonstrates integrity and good ethical judgement and builds positive relationships with colleagues.
• Makes fast decisions balancing intuition and facts
• Is a team player and works co-operatively with others.
• Has the ability to demonstrate /share knowledge to help develop others where required.
• Participate in continuous improvement processes

Job Description

Vitabiotics, 4 times winner of Queen’s Awards for Excellence, is widely regarded as the most innovative and fastest growing major vitamin supplement company in the UK. As Britain's No1 vitamin company for specific life stages, Vitabiotics has helped define the VMS sector with leading brands such as Osteocare^®, Perfectil^®, Pregnacare^®, Wellman^® and Wellwoman.

We are currently looking for an enthusiastic and well-experienced Forklift Driver to join our Warehouse Department.

Key responsibilities:

• Maintain Health and Safety, Quality and Hygiene guidelines.
• Carry out pick, pack tasks, in all areas using RF handheld devices from Reach FLT’s
• Ensure that personal and warehouse targets are achieved as well as meeting customer’s requirements and maintaining quality standards.
• Load / unload and put away.
• Take part in daily stock checks/investigations.
• Communicate effectively to enable other warehouse staff to carry out their job.

The successful candidate must have:

• 2 years+ Forklift driving experience
• Possession of a Forklift licence (Reach and Counterbalance)
• Thorough knowledge and experience of warehouse stock control
• Good communication and computer skills

Please apply by sending your CV to jobsuk@vitabiotics.com

Location: Hemel Hempstead

Experience: As above in the description

Qualification: As above in the description

Apply with CV and covering letter and evidence of eligibility to work in the UK